15 years of warranty on all of our products!
Modern Quartz Stone provides a fifteen (15) year warranty to residential owner-occupants of installed Modern Quartz Stone slab surfaces, beginning on the date of purchase by the original owner or installer – whichever occurs first.
The quartz warranty covers manufacturing faults, and should one develop within the warranty period, we will repair or replace the defective Modern Quartz Stone slabs.
Customers are recommended to read and comprehend the slab’s maintenance recommendations.
The 15-year quartz warranty offered by Modern Quartz Stone is valid for anyone who has recently had a Modern Quartz Stone slab put in their house or business by licenced fabricators and distributors, along with the fitter invoice.
As long as you follow our instructions, your warranty will be valid for 15 years from the date of installation and only once you have activated it with us. You are not covered if you have not activated your warranty with us and have not been provided a warranty certificate.
What this warranty does not cover?
Cracks
Modern Quartz Stone slabs are stone products that will not crack unless an external force or interaction causes the crack, such as impacts, uneven cabinets or flooring, structural settling or movement, thermal shock caused by the use of crock pots, skillets, or other hot items directly on the Modern Quartz Stone slabs, improper installation, or other conditions in the home that may cause the Modern Quartz Stone Surfaces to shift.
Any cuts made within the worksurface/island, such as sink or hob cuts, must have a 45 degree angle at the corners. Slabs that are not cut at this angle are not covered by the warranty.
As a result, this warranty excludes crack coverage.
Caution: Avoid placing crock pots, skillets, or other hot items directly on the surfaces of your Modern Quartz Stone. Always set them down on a trivet or cutting board to prevent thermal stress to your Modern Quartz Stone.
Abnormal use of Abuse
This warranty does not apply to products that have been subjected to abnormal use or conditions, or to any form of abuse.
Damage caused by abnormal use or conditions includes, but is not limited to, damage caused by mishandling or misuse, damage caused by excessive heat, scorching, or exposure to weather conditions, exposure to ultraviolet light, physical or chemical abuse, acid etching, staining, or damage caused by improper care and maintenance, or damage caused by chipping, cracking, impact damage, or breaking due to customer abuse.
Temporary marks
This warranty does not cover transitory markings created by household utensils on Modern Quartz Stone goods, including but not limited to metal marks, fingerprints or smudges.
Variations in colours
This warranty does not cover variations in colours on Modern Quartz Stone slabs.
Activate your warranty
To activate your 15 year warranty, please complete the form within 30 days of the installation of your goods. Please also attach a copy of your invoice of purchase which will be retained for our records. Activate your warranty by clicking here.